Domain name transfers are not a real-time process. For the security of all domain name owners, the transfer process requires you to confirm the transfer by acknowledging email sent to the Administrative Contact email address as listed at your current registrar.
Check the WHOIS record to verify that you can respond to email sent to the Administrative Contact email address.
The process for transferring a domain is as follows:
- Place your order online at http://www.rackshare.com/domain/. If you have previously registered or successfully transferred a domain name you may use our Bulk Transfer service.
- You will soon receive an email at your current Admin Contact email address. This email will ask you to confirm the transfer with Rackshare and our registrar (Tucows OpenSRS) by visiting a web page. An example of our Transfer Request message is below. You must confirm the transfer within 5 days.
- Once you have confirmed the message in the previous step, Rackshare will directly request that the current registrar transfer the domain name. Once the current registrar receives our request, they may - at their discretion - request additional confirmation from you before allowing the transfer. Network Solutions, for example, requires you to confirm the transfer by acknowledging an email sent to the current Admin Contact. An example of the Network Solutions registrar's message is below.
- If the current registrar accepts Rackshare's transfer request, your domain name will become part of our management system and you will be able to manage and renew your domain name through Rackshare.
Example of Transfer Request Email
From: transfers@opensrs.org To: <admincontact@example.com> Subject: Transfer Request for example.com
A request has been received to transfer the domain example.com to the registrar Tucows. This request was entered at Wed Jan 10 19:49:29 2001 by Frank Smith. This acknowledgement of transfer will be processed by Tucows Inc, an ICANN accredited registrar on behalf of Rackshare. If this is a valid request and you wish to approve this transfer, please visit the following url and follow the instructions: https://rr-n1-tor.opensrs.net/transfers/index.cgi?rid=2747 You will need to enter the following information to complete the transfer: Domain Name: example.com Password: 6PzqVAmiGV If you do not wish to approve this transfer, simply ignore this message and the request will be cancelled. Accepting this transfer will change the registrar of record for your domain from its current registrar, to Tucows/OpenSRS; it may also change some of the contact information. If you are receiving this email, you should have initiated, or at least been aware of this request already. If this is the first time that you've heard of this, do not accept the transfer until you are satisfied that the request is legitimate. Thank you. Team Tucows
Example of Change of Registrar Authorization Request
From: outbound-response@networksolutions.com To: <admincontact@example.com> Subject: [NIC-011130.64cc] Change of Registrar Authorization Request
Dear Frank Smith: Network Solutions/Verisign has received a request to Change the Registrar of your domain name, EXAMPLE.COM, to Tucows, Inc.. In order to protect you against unauthorized or fraudulent registrar changes, we want to obtain your authorization before we act to change your registrar. Please reply to this email by copying and pasting the appropriate response as described below: If you wish to remain with Network Solutions, copy the following line in its entirety and paste it into the subject line of your return email [NIC-011130.64cc]:EXAMPLE.COM:898699:TRANSFER=NO If you wish to change the registrar, copy the following line in its entirety and paste it into the subject line of your return email [NIC-011130.64cc]:EXAMPLE.COM:898699:TRANSFER=YES If you don't respond within 96 hours from the time stamp of this email in the manner described above, the request to Change Registrar will be denied. Please be aware that the timestamp of this email and the time based on which to respond are based on Eastern Standard Time. If you have any question regarding this message, please respond to registrar@networksolutions.com. Best Regards, Network Solutions, Inc. Change of Registrar Group